Be the sharp knife

red kitchen knife sketch

red kitchen knife sketch

You know what’s more dangerous than a really sharp knife?

A dull one.

This week I was chopping walnuts with my favourite red kitchen knife, which my sister gave me for Christmas years ago. Probably more years than I even realise, because lately it hasn’t been chopping as cleanly and I kept thinking, “I’ll need to replace that soon”.

At first I didn’t replace it because covid (literally not spending any money on anything), and then it was because I was spending money on other things (like going to the scottish highlands and buying new Nike trainers in custom PF colours). Then simply because it didn’t seem important enough. 

And then on Wednesday the knife slipped and I sliced into one of my left fingers, right at the cuticle. It wasn’t as bad as it could have been, but it did bleed a lot and made it difficult to type when I had this big plaster on it.

So, a new set of kitchen knives have been ordered, AND I’ve backed a kickstarter for one of the coolest knives I’ve ever seen, called BARE knives. (It literally looks like something the dwarves custom crafted for Bilbo’s kitchen.)

But it got me thinking about how dangerous a dull knife is. You’d think it would be the sharp knife – because of how quickly and seriously it could injure you. On reflection though, my dull knife was even more dangerous, because I didn’t think it would or could hurt me that badly.

True, i didn’t lose a finger or anything (which I’m slightly nervous about with the LOTR knife up there), but I did appreciate the reminder that if you’re going to do something, do it well.

If you’re going to get a kitchen knife and use it often and be cooking every day, get a really good high quality knife which will do exactly what it’s supposed to do – chop walnuts or slice tomatoes or dice chicken or whatever. A dull knife will not actually do that well, AND it is more likely to slip off the food it’s supposed to be chopping and cut you, instead.

The same goes for a lot of things.

“If you think a professional is expensive, try hiring an amateur.”

Of the three areas good, fast, and cheap, you may only have 2 at a time (not all three).

You can have good and fast, but it won’t be cheap. You can have good and cheap, but it won’t be fast. You can have cheap and fast, but it won’t be good.

We’ve all been there. When I bought my house, the hot water boiler had been put in a few years ago (he said). I’m not sure what “a few years” was, but within a year my boiler was shutting off randomly, and it caused all kinds of trouble.

I got it looked at, but the company who came kept “sorting it” and then it wasn’t sorted. They kept coming back, and coming back, and coming back. And the boiler kept shutting off and not working at all and I kept coming home to an icebox instead of a house, or having to take frozen showers in November. (Kid you not.)

Finally I gave up and bought a brand new boiler (including insurance) and miracle of miracles had hot water whenever I needed it, and heating in the house.

The same thing happened with a filling which fell out of one of my teeth. I’d had it since i was a teenager, so it was no surprise. I got it “taken care of” at my local dentist, one I’d only seen once or twice. Then I had to go again. And again. More pain. More and more pain. Relief for a little while, then it fell out again.

Eventually I asked for recommendations for a really, really good dentist – knowing they might be very expensive. But it wasn’t just the money: I was tired of wasting time. Being in pain. Never knowing if I could bite down on something or not. Waiting and waiting and waiting for appointments, and being disappointed again.

And I went to a private dental practice who not only sorted out my one filling, but a number of other fillings which were put in around the same time so would have started causing trouble later if we hadn’t caught them earlier.

And now I can just eat food and drink hot or cold drinks, like a normal person.

I spent a lot more on a new boiler than on the little piddly amounts here and there to get the old one “fixed”. (And I’ve still got wonky countertops as a result of the old leaking boiler, and those are going to have to be fixed, too.)

I spent a lot more on a private dentist than on the local NHS one. But it was worth every penny and then some, because if you can’t eat, it makes the rest of life pretty hard.

Someone who doesn’t fully and completely know what they are doing, with experience and success stories, is the dull knife. They don’t cost as much, and it seems like things are okay, but you never know when things are going to slip and you get hurt.

As accountants, you know this only too well. Every client we have has told us stories of business owners who came to them with the scars of the dull knife. Tax bills they didn’t know they had to pay. Lost business because of bad advice. Confusion and frustration and lost time.

The really good accountant with experience, success stories, a clearly defined process and pricing, a good team, and a good life balance is the sharp knife. Yes, the risk could feel higher, and the cost is definitely higher. But you’ll do what they need you to do – like the sharp knife, what it’s actually supposed to do – and there’s far less chance they’ll get hurt.

Be the sharp knife.

Buy the sharp knife.

It’s less pain in the long run.

 

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ON THE GRAM

Instant change can shock or surprise you. 

You don’t know what to do with it, so you can default to fear. Or confusion. Or reverting to the way you did things before. 

One of my coaching clients is working on changing his approach with the business owners he talks to.

“Up til now I’ve been very me and company centric,” he told me. “And it’s time for that to change.” 

It’s always been accounting, bookkeeping, numbers focused. Nothing about motivations or emotions. 

He read the Accountant Marketer and is now working through each of the sections with me so he can apply them to his firm. 

But even slight changes like asking new prospects, “So, what motivated you to start this business?” is an adjustment. 

But we make changes because we want some kind of change to happen. 

This firm owner wants to get more of the kind of clients he loves working with: and that means opening up with prospects. 

Asking deeper questions. Listening. 

This change will have an impact on the firm’s numbers. On their operations. On the conversations they have as a team. 

We talked about sending out emails to existing clients to offer a conversation about strategy and big picture and motivations, but after testing it with a few clients, he got no takers. 

They’re not used to this. It’s too big, too dramatic. 

So instead he will adjust gradually, in stages. 

In the next client meet, ask one small question. 

How were things in the business this week? Anything which is particularly tough for you right now? 

Something to start that level of conversation going. 

They may not answer it. They may not feel comfortable with that: and that’s okay. But the very tiny changes will be easier to accept than something dramatic. 

Instead of going 0 to 100, can you stage it? 

20-80…

then 50-50…

then 80-20…

…and then when you’re ready, 100-0. 

#theaccountantmarketer #change #stages #justkeepgoing #onestepatatime #progress 

➡️This is from my “creative headspace” notes which go out every Friday. These remind you to change your perspective. Pause. Look around. Breathe. To be on the list, follow the link in bio.💪✨
100 consecutive days of video: DONE!!! 

I’ve stuck to my challenge. I haven’t missed a single day. And now I get to start the reflections. 

I’ve made a real effort not to over-reflect early: but to focus on getting the challenge done. Then I can look back and see what I’ve learned, how it’s impacted me and my business, and what I’ll take from it for future videos. 

Here are just a few of my initial learnings: 

1. Plan the video. The earlier in the day I shoot it or consider what it will be, the easier and smoother everything goes 

2. Capture little bits of video throughout the day (or days) to be used with a theme later. One second, ten second, one minute videos came in really handy when I did a compilation video - of walking, or water, or travels, or working. 

3. Being “on” every day - being present on social media and not missing a single day for 100 days - is bloody hard. I am really looking forward to being able to not open instagram if I don’t want to. And I’ll look forward to falling asleep at 11pm without the gasp of “did I do my video today???” 

4. I’m really grateful. For all I’ve learned and seen and heard and experienced and shared: and for how it will impact my future videos. 

Thank you for being with me on the journey. ❤️

#100dayvideochallenge #100days #justkeepgoing #doneanddusted #finish #challengecompleted #nailedit #video #progress #learnings #businessowner 

Day 100/100 Video Challenge
There’s something about water I find so soothing and invigorating at the same time. 

#100dayvideochallenge #100days #water #sea #isleofmull #refreshing

Day 99/100 Video Challenge