Category Archives: Karens Notes

I don’t actually want to be polarising

The best way to get engagement is to make strong, polarising, even outrageous statements.  You’ll get more likes. More views. More haters too, but then that counts as engagement cos you can respond to them and then more people see it and that’s the point, isn’t it? More people, more comments, more visibility? Maybe. Maybe for

Pink flags: Not quite red flags, but…

You know what a red flag is. Warning, danger, “bad gut feeling”, something was said or done which is an indicator this (whatever ‘this’ is) will not go well. Prospective client or team member, new client relationship, business opportunity such as a merger or sale. In any of these (and many other) situations we stay

“Target audience”? You’re not shooting at them. You’re inviting them.

‘Target audience’ is one of those marketing phrases which gets used without a great deal of thought. Yes, you could also say ‘ideal audience’ or ‘client avatar’ or some other official sounding phrase, but as with all marketing terminology I prefer to question everything. Target. Why target? Where does that come from? A target is

Listen to that “little voice” which reminds you to do (or say) something

You know when you think, “Oh, I meant to message that person for…” (whatever it was), and you don’t, and then later on that day they message you to ask about the thing? You think (or say) “Ahhh, I was literally just thinking of you today and meant to get in touch!” And sort of

The #pf100days video challenge: why we avoid video & what to do about it

As you may have noticed, we’re doing a 100 days video challenge for accountants who want to get better at video. And the best video coach is….you, doing more video.  Think of a child learning about how video works. They see you on your phone, and they want to hold it. If you let them hold

There are no shoulds in this room: How “should” equals ‘could’ + shame

I’ve got a personal vendetta against the word “should”. It’s a shame word, a guilt word. And an unnecessary one. I started this change over six years ago. I’d never loved the word, but there was a final kicker when my dad was terminal, and on hospice. It had been a long road, as cancer