Tag Archives: communication

Book edit review notes

Book edit review notes - Karen Reyburn

We all use filler words in writing. We scramble around saying, “The point is, there are things which are definitely most important, which we need to make sure we do…” as opposed to “Do these things.”  It’s similar to filler statements when speaking. “Um…” “uhhh…” “I’m not sure…” “It’s sort of like the thing where…”

Using “What” instead of “Why” questions

Using “What” instead of “Why” questions - Karen Reyburn

When someone asks you, “Why?” about anything, it raises a little defensiveness.  Depending on the question and its impact on you or your life, their asking the question might raise a lot of defensiveness. Think about it. You tell someone, “I’m thinking of moving to Spain” and they say, “Oh really? Why?” Instantly your brain

What to do when you get one of those heart-racing emails

KLR note All the emotions

You know when you get one of those emails or texts that gets your heart really racing?  Something has gone wrong or has been difficult with someone (from a friend to a client to a supplier or whoever), and you’ve been communicating with them for a little while. And at first you were okay, just

Tell the story (disasters and failures and all)

Tell the story (disasters and failures and all)

I’m so tired of hearing success stories with a little one-liner to hard times. “I lost three businesses, was 100k in debt, and THEN I TRIUMPHED and am the raving success you see now.” That’s not a story: it’s an ending. (And it’s not even a true ending, because they’re still going.) This week I