Category Archives: Sketchnotes

SQUIRREL! The business owner’s distraction by the new shiny thing

KLR note squirrel! 18-03-23

You’ve done it again. You’re in the middle of a project, and you’re focused and making it happen, when suddenly…. SQUIRREL! Like Dug in the film “Up”, your head swivels round, distracted, ready to dash off in the direction of a squirrel. A new, better project. Something more exciting, newer. None of this tired old

The breakthroughs don’t always come when you think they will

brick wall sketch with hole and blue sky visible

Okay I’m going to use my broken ankle as an example, again. Because it turns out this has become one of the most significant healing situations I’ve ever had to go through, so the analogies just keep coming. And part of how I process things is to relate them to what they mean and how

What will you LEARN? What SYSTEM needs to change?

KLR notes learn system 22-05-21

When you fail. When something goes wrong. When the conversation was difficult, or the client left, or got angry at you. When the applicant or team member didn’t work out. When you screwed up, when it broke, when you missed the deadline. When someone complains, or is upset, or doesn’t understand. There are two questions