Who do you want to be when this is over?

KLR notes #coronavirus

KLR notes #coronavirus

Okay so, the world has gone a bit mad. I had some fears too, and they’ve gone up and down a bit as shown by this handy graph. 

Here’s the things I’ve been telling myself, my team, and pretty much anyone I ended up talking to this week about the coronavirus (so, everyone).

  • On levels of fear: There are two wild ranges (zombie apocalypse vs everything-is-fine), and the truth is probably somewhere in the middle. Right now we’re not quite sure which side it leans towards, but hey, when it comes to health better safe than sorry. If everyone says “see, there were hardly any deaths” after this is over, then it sounds like we did the right thing.
  • Introversion will save you: The current advice to avoid the zombie apocalypse is to stay in your homes, work from home, avoid crowds and social gatherings, and keep to yourself. INTROVERTS, THIS IS OUR TIME. WE’VE TRAINED FOR THIS. (Seriously, I’m so good at this stuff. I’m going to have to work to go outside a few times to get fresh air.)
  • Toilet roll, people? Really??? I literally know not one single person who has been truly panic buying toilet roll. I don’t even know someone personally who knows someone who has been doing this…and yet there is none on the shelves in some places. WHO ARE THESE PEOPLE????
  • Share hope. Everyone is sharing pictures of empty shelves…but there are loads of shops with full shelves. Let’s share those, too. I admit I shared a few empty shelves photos myself, and then realised i was in a shop with TONS of full shelves. And i hadn’t shared those. Although people are buying stuff up, it’s getting restocked.
  • The #howsYOURday? question: It’s more important than ever. Ask your neighbour, your client, your friend, your gran, the incredibly strong person working at the Aldi’s till (seriously, these people have had hard lives lately). Listen. Sympathise. Laugh. #howsYOURday?
  • Laughter is good like a medicine. There’s a lot of fear, but laughter helps drive out fear. Watch funny videos, share stories, tell jokes. Tell really stupid jokes, with your kids. They’ll love it.
  • Working from home is good, but you may struggle with it. I’ve been doing this for over 8 years, and there is a completely different approach needed if you’ve been used to working in an office. If you haven’t been doing it daily already, you are going to struggle after a few days or a few weeks. I’ve written a separate blog about remote working a few months ago, because that’s all we do in my company, but it’s not about simply moving your work to a different location. You have to make an extra effort right now to stay connected with the other people you work with, whilst also being willing to ‘go dark’ for a few hours or a day and get real deep work done. (I’m reading the book “Deep Work” right now and it is intense. Now is the time for that kind of work!) If anyone reading this needs a little encouragement or help or tips on working from home, drop me a line.
  • “This too shall pass.” Remember the story of the king who asked all his advisors for a piece of advice that would serve him in good stead no matter what happened – in the best of times and the worst of times? And this is what they gave him: “This, too, shall pass.” We will get through it – there will be some hard things and some good things, and I believe life will not settle in exactly as the same it was before. We will value things differently, we will think about remote working and events and gatherings differently, and there will be some core changes to business and life (rather like after 9-11 or other emergencies) which will bring good out of a hard situation.

But mostly…

  • Who do you want to be when this is over? Once things settle in and we figure out how to test and treat it, and we go back to “normal” (FYI: i believe it will be a new normal, and life won’t quite be the same again, but i trust in a good way)…once that happens, what will you be glad you did? What things did you say and do you’ll be proud of? How did you work on your business and use the time well while everyone is quiet in their homes? What did you learn? Did you read books and spend time with the family and think and pray and cook creative meals with whatever food you had? I ask this of myself, too. I admit to spending a little too much time on twitter and getting all stirred up…. and it makes me really grateful for small habits I’ve been working on, like not checking my phone first thing in the morning. And taking Sundays completely off social media. And using Mondays as a quiet day with no meetings. And being off Netflix and reading books instead. Those are things I put into place a long time ago, or even recently, and I can see now how powerful they are. (Honesty check: I still check my phone first thing in the morning. That one’s the hardest for me.) The same is true for those of you owning businesses. What online systems or apps have you put off setting up? What blogs have you not written, videos not recorded, because you “didn’t have time”? Well now you have almost literally ALL THE TIME IN THE WORLD (minus a little more time with your children than you had before, i do get that). How will you use that time?

So…what do you want to use your extra time for? What will you be glad you’ve done once this passes?


(These Notes are emailed out every Saturday. If you’d like to be on the list, sign up here.)

Follow me


I’m not actually bummed about the grey weather we’re having. Here’s why.

I went for a walk in the MORNING today, which felt like i’m winning at life. 🏆 

Lately I’ve been fitting in my daily walk at 9 or 10pm after a long day of meetings. I’m super grateful for the way it’s still light so late at night, but a walk-at-end-of-day doesn’t have the same motivational kick as the walk-at-the-start. 🌑 

So that one little thing I did puts me at champion status, and affects my entire mindset for the day. 💪 

There are a lot of contributing factors to this morning’s walk, but the top one was that it was grey, cool, and windy...which is far more motivational to me than bright sunshine. 🌬 

I know, it’s weird.

The rest of britain is like UGH WHAT A SHIT SUMMER and i’m here going um...i really, really love the rain. And clouds. And cool breezes. And grey skies. ☔ 

I’ll join in the conversation and be like yea, yea, it really does suck...but that’s just to start conversation and show British solidarity. Deep down I don’t think it does suck. 👀 

I do like sunshine, but after spending 25 years of my life in Arizona, I don’t love or crave the heat. ☀ 

Anything over about 20 degrees and i start getting a bit antsy...and my limit is “23 with a breeze”. 😎 

If it’s higher than that I’ll literally hide inside, not rush out to sit in a beer garden or at the beach. I really don’t enjoy heat at all. 

So thanks grey skies and wind, you helped a lot today. 💪 

Just me? Everyone else dreaming of 30+ degrees and sunshine?? It’s okay if you are...i just...don’t get it. 🤣 

#justkeepgoing #walkoftheday #goodmorning #wegotthis #onestepatatime #motivation
Cancelling things is a superhero skill.

Not all the time, of course: we want to be trustworthy.

And the sheer stubbornness of being a business owner is good.

I can do it. I will do it. No matter what! I can make. this. work.

A product, an event, a new hire, a business.

So we keep pushing. Show up, send the emails, make the phone call, record the videos. More training for the new hire, more new hires. Make sure we never let anyone down.

Of course, things happen. We get sick, something happens to a family member, or there’s an emergency and we need to shift things around.

But cancelling things can be a superhero skill: when you do it well, knowing why it’s time to cut the cord and communicating it well.

Here’s some of what I consider when I’m trying to decide if it’s time to dig in, or stop & go another direction:

1. Does anyone even know about it?
Sometimes it’s been a big part of your business life and used a lot of brainpower, but no one outwith you and your team know it was meant to happen.

2. What’s the cost of not doing this now?
The full cost, more than financial, including:
- Motivational cost for you, team, clients
- Decreased trust for clients
- Loss of strategic partnership connection

3. Could you replace it with something else?
Another day, an online option, a template instead of custom build? Sometimes a replacement isn’t a cancellation at all. You’re doing it, but in a less costly way.

4. Do I have the energy and appetite to keep going?
I can do it with an automaton approach…but given the other things on my plate, where do I want my energy to go? How much do I have to give? Will it renew energy, or drain it?

I ended up cancelling a small event recently, & whilst I was disappointed, it was the right decision for these reasons.

It can feel embarrassing...but cancelling something can be a superpower, if it’s done well & communicated clearly and honestly. And when it’s more the exception than the rule.

Anything you are considering stopping? What impact might that have?

✨This is from this week’s Creative Headspace note. They go out every Friday - except for the rare occasions I skip a week for my own sanity. 😄 Sign up in bio!💌