Company values are excellent things. And sometimes, they need to be revisited. Not because they aren’t right: but because in business, as in life, things change. Your perspective shifts. What was the right area of focus before doesn’t fit the way it used to. I’ve been discovering that’s the case for me and my agency:
Category Archives: Karens Notes
14
Dec
Dec
Real client reviews and testimonials have some of the biggest impact in marketing, because they mitigate the buyer’s fear of making a bad decision. Your buyer is thinking something like: “What if this doesn’t work out?” “I’ve heard this before – it sounds good but it did last time too” “Will I really get the
30
Nov
Nov
As business owners, our gut is often right. That person we hired, but had a little niggling feeling about, didn’t work out. The project with a big cash injection, but with a slightly annoying client, ended up draining energy and resources for months. “I knew it,” we think. “I wish I’d listened to my gut!”
20
Sep
Sep
If you’re anything like me, you spend far more time than you’d like sitting in an office chair in front of a desk (and Zoom style calls). Some days I do move things around. I take my laptop to a coffee shop, or head downstairs with a temporary folding desk. But more often than not,
26
Jul
Jul
We all use filler words in writing. We scramble around saying, “The point is, there are things which are definitely most important, which we need to make sure we do…” as opposed to “Do these things.” It’s similar to filler statements when speaking. “Um…” “uhhh…” “I’m not sure…” “It’s sort of like the thing where…”
Karens Notes, Karen’s Marketing Tips, Recommendations, Helping, Just keep going
Using “What” instead of “Why” questions
19
Jul
Jul
When someone asks you, “Why?” about anything, it raises a little defensiveness. Depending on the question and its impact on you or your life, their asking the question might raise a lot of defensiveness. Think about it. You tell someone, “I’m thinking of moving to Spain” and they say, “Oh really? Why?” Instantly your brain
Karens Notes, Just keep going, Recommendations, Karen’s Marketing Tips
Cancelling things is a superhero skill
12
Jul
Jul
As business owners, we’re interested in trustworthiness. We want to be known as someone – and a company – who can be trusted; and we want to work with those who are the same. We’re also (and I speak absolutely for myself here) stubborn to a point. We can do it. We will do it.
Karens Notes, Sales, Just keep going, Recommendations, Karen’s Marketing Tips
It doesn’t matter why the prospect didn’t come back to you
28
Jun
Jun
If the prospect doesn’t come back to you, the answer is not “Oh well, they weren’t that interested anyway.” The answer is “I need to keep following up until I get an answer”. There are endless reasons a prospect might not come back to you. Here are just a few. They wanted a sense of
Karens Notes, Karen’s Marketing Tips, Social Media, Just keep going
Learnings from a 100 day video challenge
21
Jun
Jun
On Tuesday of last week, I recorded my 100th consecutive video and shared it on Instagram. I started the challenge on what felt like a whim. I was out for a walk on a Sunday morning, and was thinking about the power and impact of video. And how I often avoided it because my hair
14
Jun
Jun
Change takes adjustment: for you and for others. Whether it’s helping the team change the way you do things at the firm, or sharing systems or price changes with clients, or scaling your business: trying to make the change instantly will likely be tough. Instant change shocks you and surprises you. And you don’t know
