Tag Archives: systems

A new brand isn’t merely visual: it challenges your entire business

“Think of your brand like a bouncer”, I said on LinkedIn this week.  Its job is to protect and help you from letting in those you don’t want in your club. And to protect the club (your business) from being so confusing that no one knows what you stand for, so they dither and eventually

Cancelling things is a superhero skill

As business owners, we’re interested in trustworthiness. We want to be known as someone – and a company – who can be trusted; and we want to work with those who are the same.  We’re also (and I speak absolutely for myself here) stubborn to a point.  We can do it. We will do it.

It doesn’t matter why the prospect didn’t come back to you

Following up on clients sales - Karen Reyburn

If the prospect doesn’t come back to you, the answer is not “Oh well, they weren’t that interested anyway.” The answer is “I need to keep following up until I get an answer”. There are endless reasons a prospect might not come back to you. Here are just a few.  They wanted a sense of