Once upon a time there was a human who owned a hoover. It wasn’t a particularly amazing hoover, but it more or less did the job. She’d run it round the house from time to time and it would pick up most of the dirt and mess, and sometimes she had to run it back
Author Archives: Karen Reyburn
I’m willing to bet you’ve done this as often as I have – something comes up which is making progress, which could be momentous (in a small or great way), and you tell someone about it and they get really excited for and with you. “That’s so great! Oh my word! Amazing!” And then the
Okay I’m going to use my broken ankle as an example, again. Because it turns out this has become one of the most significant healing situations I’ve ever had to go through, so the analogies just keep coming. And part of how I process things is to relate them to what they mean and how
At my last visit to the fracture clinic, the doctor was telling me the things I could be doing to help stretch my ankle as it healed. I could move it forward and back. I could start walking without the big boot. There were exercises, and physio, and slow steps. “But no matter how much
Sales. Love it or hate it? I was on a half day sales training workshop run by Daniel Priestley this week, and that was one of the first questions he asked us. He said if you HAVE to choose, would you say love it or hate it? I said if I really, really had to
The making of Scottish whisky has long fascinated me. The simplicity of the ingredients, the patience required at every stage of the process, the hundreds of years of doing something the same way. Nothing churned out, nothing rushed. Good things take time. Conceptually, it makes sense. Better done right than done rushed. Invest well at
This week I finished the DIY project of my downstairs bathroom. When I say “DIY”, this means “I hired a joiner to completely renovate the entire room and then I painted it”, which I say counts. But actually that was part of the problem. I figured once the joiner had come in to strip the
We had a training session at PF this week on using more “definitive language”. Examples included “We believe” or “I get it” or “This works because…” You use them in place of vague, rambly language. The kind which expresses uncertainty: “I think” “I”m not sure if that’s the best” “Here’s what worries me” “Just” “Sort
You know how to spot red flags. You’re not always sure how to define them, and you’re working on defining it, but when the flag starts waving, you know things aren’t going to be good. The client who doesn’t show up to meetings. The prospect who asks about price first. The applicant who doesn’t want